Terms of service governing the use of datanovae's platform and services
Last updated: 15th January 2026
These Terms of Service ("Terms") govern your use of the datanovae platform and services provided by datanovae AS. By accessing or using our services, you agree to be bound by these Terms.
Welcome to datanovae. These Terms of Service constitute a legally binding agreement between you and datanovae AS ("datanovae", "we", "us", or "our") regarding your use of our restaurant kitchen production analytics platform and related services.
By accessing, browsing, or using the datanovae platform, website, or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.
These Terms apply to all users of our services, including visitors to our website, registered users, and customers who have entered into service agreements with datanovae.
datanovae provides a comprehensive restaurant kitchen production analytics platform designed to help food service businesses optimise their operations. Our services include:
As a user of our services, you agree to:
To access certain features of our platform, you may need to create an account. You are responsible for maintaining the accuracy of your account information and for safeguarding your login credentials. You must notify us immediately of any unauthorised use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in activities that may harm our platform or other users.
The datanovae platform, including all software, content, designs, graphics, text, and other materials, is owned by datanovae AS and is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use our platform solely for its intended purpose.
You may not:
You retain ownership of any data you provide to our platform ("User Data"). By using our services, you grant datanovae a licence to process, analyse, and use your User Data solely for the purpose of providing our analytics services and improving our platform.
We will handle your User Data in accordance with our Privacy Policy and applicable data protection laws. You represent that you have the necessary rights to provide any User Data to our platform.
We strive to maintain high availability of our platform but cannot guarantee uninterrupted service. We may temporarily suspend access for maintenance, updates, or technical issues. We reserve the right to modify, update, or discontinue features of our platform with reasonable notice to users.
If you subscribe to paid services, you agree to pay all applicable fees as specified in your service agreement. Payments are due according to the billing schedule agreed upon. Failure to pay may result in suspension or termination of services.
All fees are exclusive of applicable taxes, which you are responsible for paying. We reserve the right to modify our pricing with appropriate notice to existing customers.
To the fullest extent permitted by applicable law, datanovae AS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.
Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to datanovae in the twelve months preceding the claim.
Some jurisdictions do not allow the limitation of certain damages, so these limitations may not apply to you.
You agree to indemnify and hold harmless datanovae AS, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
While we strive to provide accurate analytics and insights, we do not guarantee the accuracy, completeness, or reliability of any data or recommendations provided through our platform.
These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the Danish courts, with venue in Copenhagen.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Either party may terminate the service relationship at any time with appropriate notice as specified in your service agreement. We may immediately terminate or suspend your access if you violate these Terms or engage in activities that may harm our platform or other users.
Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination will remain in effect, including intellectual property rights, disclaimers, and limitation of liability clauses.
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the data practices described in our Privacy Policy.
If you have questions about these Terms, please contact us at:
We may update these Terms from time to time to reflect changes in our services or applicable laws. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.
It is your responsibility to review these Terms periodically for any changes.
These Terms, together with our Privacy Policy and any additional service-specific terms, constitute the entire agreement between you and datanovae AS regarding your use of our services and supersede all prior agreements and understandings.